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# Audience trust is built through fulfilled...
> Audience trust is built through fulfilled expectations. When people repeatedly encounter useful work, recognizable values, human candor, and visible follow-through, they learn what the source stands for and what kind of experience its name promises.
**Source:** [[livestreams/Independent Media, Audience Trust, and the Responsibility of Reach - Workbook|Independent Media, Audience Trust, and the Responsibility of Reach]]
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“Audience trust is built through fulfilled expectations. When people repeatedly encounter useful work, recognizable values, human candor, and visible follow-through, they learn what the source stands for and what kind of experience its name promises.”
— Bryant McGill
https://bryantmcgill.com/quotes/quotes-audience-trust-built-experience-name-promises
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