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# A calm tone should not be used to disguise...
> A calm tone should not be used to disguise domination. Soft speech can still threaten, manipulate, or erase, while a raised voice can sometimes communicate urgent truth; conduct must be judged by the whole exchange.
**Source:** [[livestreams/The Power of Tone — Acknowledgment, Conduct, and Emotional Atmosphere - Workbook|The Power of Tone — Acknowledgment, Conduct, and Emotional Atmosphere]]
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“A calm tone should not be used to disguise domination. Soft speech can still threaten, manipulate, or erase, while a raised voice can sometimes communicate urgent truth; conduct must be judged by the whole exchange.”
— Bryant McGill
https://bryantmcgill.com/quotes/quotes-calm-tone-should-judged-whole-exchange
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