<!-- bryant-content-generator:start --> # Your demeanor creates a feedback loop with the... > Your demeanor creates a feedback loop with the world. A customer who approaches a clerk grumbling and avoiding eye contact receives cool service and concludes that people are unfriendly, while the next customer, warm and attentive, receives a smile, extra help, and sometimes a kindness no policy required. Attitudes do not control the world, but they shape how other people respond, and those responses become the evidence that confirms the attitude. **Source:** [[livestreams/All Is Well Within — Gratitude, Pain, and Seeds of Change - Workbook|All Is Well Within — Gratitude, Pain, and Seeds of Change]] ## Share on Social Media ``` “Your demeanor creates a feedback loop with the world. A customer who approaches a clerk grumbling and avoiding eye contact receives cool service and concludes that people are unfriendly, while the next customer, warm and attentive, receives a smile, extra help, and sometimes a kindness no policy required. Attitudes do not control the world, but they shape how other people respond, and those responses become the evidence that confirms the attitude.” — Bryant McGill https://bryantmcgill.com/quotes/quotes-demeanor-creates-feedback-evidence-confirms-attitude ``` <!-- bryant-content-generator:end -->