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# Listening is leadership because complex systems...
> Listening is leadership because complex systems distribute information across many observers. The leader who cannot receive local knowledge becomes confident precisely where the map is incomplete.
**Source:** [[livestreams/The Discipline of Genuine Listening - Workbook|The Discipline of Genuine Listening]]
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“Listening is leadership because complex systems distribute information across many observers. The leader who cannot receive local knowledge becomes confident precisely where the map is incomplete.”
— Bryant McGill
https://bryantmcgill.com/quotes/quotes-listening-leadership-complex-precisely-map-incomplete
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