<!-- bryant-content-generator:start --> # Offering solutions is the mark of good service.... > Offering solutions is the mark of good service. When something goes wrong, a refund, a replacement, or even a sincere offer of one tells the customer they matter, whether or not they accept it. **Source:** [[livestreams/Class as Conduct — Manners, Thoughtfulness, and Service - Workbook|Class as Conduct — Manners, Thoughtfulness, and Service]] ## Share on Social Media ``` “Offering solutions is the mark of good service. When something goes wrong, a refund, a replacement, or even a sincere offer of one tells the customer they matter, whether or not they accept it.” — Bryant McGill https://bryantmcgill.com/quotes/quotes-offering-solutions-mark-matter-whether-accept ``` <!-- bryant-content-generator:end -->