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# A person who feels unheard may escalate volume,...
> A person who feels unheard may escalate volume, repetition, or accusation. Acknowledgment can lower the need for escalation without committing either participant to agreement.
**Source:** [[livestreams/Listening and Power — Warm-Up to Awareness Is Power - Workbook|Listening and Power — Warm-Up to Awareness Is Power]]
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“A person who feels unheard may escalate volume, repetition, or accusation. Acknowledgment can lower the need for escalation without committing either participant to agreement.”
— Bryant McGill
https://bryantmcgill.com/quotes/quotes-person-who-feels-either-participant-agreement
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