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# Planned obsolescence turns customers into repeat...
> Planned obsolescence turns customers into repeat victims. Products deliberately designed to fail quickly extract money while eroding trust. Makers who design for longevity build reputations that outlast any single sale.
**Source:** [[livestreams/Authenticity and the New Power Structure - Workbook|Authenticity and the New Power Structure]]
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“Planned obsolescence turns customers into repeat victims. Products deliberately designed to fail quickly extract money while eroding trust. Makers who design for longevity build reputations that outlast any single sale.”
— Bryant McGill
https://bryantmcgill.com/quotes/quotes-planned-obsolescence-turns-outlast-single-sale
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