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# Remember the people who absorb the public's...
> Remember the people who absorb the public's frustration. Clerks, cashiers, and service workers take in impatient glares and complaints all day, and a calm, gracious customer can be a genuine relief to them.
**Source:** [[livestreams/Grace, Boundaries, and the Discipline of Leadership - Workbook|Grace, Boundaries, and the Discipline of Leadership]]
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“Remember the people who absorb the public's frustration. Clerks, cashiers, and service workers take in impatient glares and complaints all day, and a calm, gracious customer can be a genuine relief to them.”
— Bryant McGill
https://bryantmcgill.com/quotes/quotes-remember-people-who-customer-genuine-relief
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