<!-- bryant-content-generator:start --> # Repair requires more than an apology because trust... > Repair requires more than an apology because trust is a forecast, not a ceremony. A credible repair names the injury, changes the operating conditions that permitted it, restores what can be restored, and supplies enough repeated evidence for the forecast to change. **Source:** [[livestreams/Intimacy, Trust, and the Human Foundations of Business - Workbook|Intimacy, Trust, and the Human Foundations of Business]] ## Share on Social Media ``` “Repair requires more than an apology because trust is a forecast, not a ceremony. A credible repair names the injury, changes the operating conditions that permitted it, restores what can be restored, and supplies enough repeated evidence for the forecast to change.” — Bryant McGill https://bryantmcgill.com/quotes/quotes-repair-requires-apology-evidence-forecast-change ``` <!-- bryant-content-generator:end -->