<!-- bryant-content-generator:start --> # A thoughtless employee often turns a corrective... > A thoughtless employee often turns a corrective conversation into a story about a difficult customer. Blaming the other person spreads the negativity further and prevents the lesson from ever landing, which is how people stay stuck in the same patterns. **Source:** [[livestreams/Class as Conduct — Manners, Thoughtfulness, and Service - Workbook|Class as Conduct — Manners, Thoughtfulness, and Service]] ## Share on Social Media ``` “A thoughtless employee often turns a corrective conversation into a story about a difficult customer. Blaming the other person spreads the negativity further and prevents the lesson from ever landing, which is how people stay stuck in the same patterns.” — Bryant McGill https://bryantmcgill.com/quotes/quotes-thoughtless-employee-often-stuck-same-patterns ``` <!-- bryant-content-generator:end -->