# Competition Forces Seventy Thousand Call-Center Jobs Toward Zero by Emad Mostaque > I was talking to someone [who] had 70,000 call-center workers a few days ago, and he’s like, “That’s going to zero.” [The call-center owner] feels bad because he’s had all sorts of employment programs for them, and community, and he’s like, “What do I do? I’m going to have to take them to zero over the next few years,” because he’s having to compete in this market. [The owner contemplating the loss of 70,000 call-center jobs] has to compete in a market where another company will automate if he does not, and that is the tragedy. > **— Adapted from Emad Mostaque**, *Impact Theory with Tom Bilyeu, 2026* ## Sources and Context - **Recording or publication:** [Impact Theory at 19:08](https://www.youtube.com/watch?v=WsdcF7EEvhM&t=1148s) — The poster text is explicitly labeled as an adaptation of the complete argument beginning at the linked timecode; it must not be represented as verbatim speech. - **Reconciled source dossier:** [[research/AI Is Now So Good They Will Pay You to Quit|AI Is Now So Good They Will Pay You to Quit]] — preserves transcript order, speaker attribution, editorial conventions, and the surrounding argument from which this Reminder was promoted. ## Related Articles and Collections - **Collection:** [[collections/Machine Succession|Machine Succession]] - **Collection:** [[collections/Simple Reminders|Simple Reminders]] - **Article:** [[articles/Vertically Integrating an AI Superpower from AI Factory to Citizen|Vertically Integrating an AI Superpower]] - **Article:** [[articles/The Immediate AI Risk Is the Public|The Immediate AI Risk Is the Public]] ## Related Topics - [[wiki/Emad Mostaque|Emad Mostaque]] - [[wiki/AI Labor Substitution|AI Labor Substitution]] - [[wiki/Post-Employment Economy|Post-Employment Economy]] ## Share on Social Media ``` I was talking to someone [who] had 70,000 call-center workers a few days ago, and he’s like, “That’s going to zero.” [The call-center owner] feels bad because he’s had all sorts of employment programs for them, and community, and he’s like, “What do I do? I’m going to have to take them to zero over the next few years,” because he’s having to compete in this market. [The owner contemplating the loss of 70,000 call-center jobs] has to compete in a market where another company will automate if he does not, and that is the tragedy. — Adapted from Emad Mostaque, Impact Theory with Tom Bilyeu, 2026 https://bryantmcgill.com/simple-reminders-emad-mostaque-competition-forces-seventy-thousand-call-center-jobs ```