# Moderation at Scale **Domain:** Platform Governance / Risk Management **Doc Type:** Concept Node **Maturity:** Developed ## Definition Moderation at scale is the governance of large communities under incomplete information, asymmetric harm, time pressure, and unavoidable classification error. ## Mechanism High volume forces triage and delegation. Clear standards, proportionate intervention, review paths, and restoration procedures help a platform act quickly without making every mistake permanent. ## Significance Moderation becomes durable when enforcement is predictable enough to preserve trust among both protected members and wrongly classified participants. ## Relationships - [[wiki/Algorithmic Governance|Algorithmic Governance]] - [[wiki/Online Community|Online Community]] - [[wiki/Incomplete Information Games|Incomplete Information Games]] ## Simple Reminders, Quotations, and Thoughts > “Moderation at scale is risk management under incomplete information. With very large audiences, moderators act quickly to protect the community and will occasionally misjudge; a fair system includes paths back for those wrongly removed. Clear standards make enforcement feel predictable.” > **— Bryant McGill**, *Authentic Video, Community Standards, and the Courage to Tell Your Story - Livestream (Jan 2016)* [[reminders/Leadership/Moderation at Scale Is Risk Management Under Uncertainty by Bryant McGill|Moderation at Scale Is Risk Management Under Uncertainty by Bryant McGill]]